Services

Consultancy

Designing efficient and cost effective IT systems is difficult. If it goes wrong, it is frustrating and wastes your time. Wasted time costs you money. Avoid this potential risk by trusting your system planning to Jigsaw. We are specialists in cross platform integration and remain vendor neutral. This means we are free to recommend the best solution for you, choosing products from any manufacturer.

Installation

Designing the system is only half the battle, as it needs installing too. Often, new kit can mean downtime and this will be multiplied if you hit problems. Our engineers are qualified and experienced which means a fast, professional install with a minimum of downtime.

Technical support and maintenance support contracts

  • Jigsaw offers a number of flexible options for on-site maintenance and services
  • We offer standard on-site systems engineers at hourly, half-daily, and day rates
  • Prices range from £175 for a call out charge (including the first hour) up to £1295 per day for more complex installations
  • Maintenance support contracts are available, with various plans to suit your requirements.
  • Four-hour, eight-hour, or next-business-day on-site response
  • One-year or three-year return-to-base
  • Loan equipment
  • Remote access support
  • Priority support via phone and email
  • Yearly on-site review
  • “Fix or replace” on hardware
  • Yearly monitor calibration day.

Call 0870 730 6911 for a detailed quote.